Privacy Policy

This privacy policy sets out how Seeking Answer ltd uses and protects any information that you give us when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What we collect

We may collect the following information to complete all transactions:

• Name/Address
• Credit or debit card number and expiry date
• Telephone Details
• Email address

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may occasionally send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you

provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information. The information contained in this website is for general information purposes only. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Further help

• Alcoholics Anonymous : 0800 971 7650
• Alzheimer’s Society : 0300 222 11 22
• Brook Sexual Health : 0300 123 7123
• Cruse Bereavement Care : 0808 808 1677
• Hopeline (Suicide Help) : 0800 068 4141
• Mind (Mental Health) : 0300 123 3393
• National Accident Helpline : 0800 044 8546
• National Debt Line : 0808 808 4000
• Rape and Sexual Abuse Support Centre (RASASC) : 0330 363 0063
• Womens Aid (Domestic Violence) : 0808 200 0247
• Samaritans Line on 0808 164 0123 (7pm–11pm everyday).
• SANEline: 0300 304 7000 (4.30pm–10.30pm every day).
• National Suicide Prevention Helpline UK. Offers 0800 689 5652 (6pm–3:30am every day).
• Campaign Against Living Miserably (CALM). You can call on 0800 585858